YouTube
Connect your YouTube channel so Robylon can collect comments on your videos and answer them with AI or from your team, using workflow triggers for new comments and videos.
Connecting YouTube lets Robylon collect the comments on your videos and reply to them. AI agents can answer common questions in the comments, and your team can pick up the rest.
Open it from Settings → Channels → YouTube.
Connect a YouTube channel
Click Connect YouTube channel and sign in with the Google account that manages the channel.
Start the connection
Go to Settings → Channels → YouTube and click Connect YouTube channel.
Choose permissions
In Connect YouTube Channel, tick the permissions Robylon may use (see below), or use Select all, and click Continue.
Sign in with Google
Sign in with a Google account that owns or manages the channel, and approve access.
Check the channel
The channel appears under Connected YouTube Channels with its Subscribers, Status, Quota Used and Last Sync.
If Connect YouTube channel is greyed out, email support@robylon.ai to turn on the YouTube channel for your workspace.
You can connect more than one YouTube channel. To change a channel’s permissions later, update them and sign in again to approve.
Permissions
Permissions come in groups. You can add more later.
| Group | Permissions |
|---|---|
| Channel & Videos | Read YouTube account, Manage YouTube account (Write), Upload videos (Write) |
| Comments & Interactions | Manage comments & interactions (Write) |
| Analytics | Read YouTube Analytics, Read monetary analytics |
To collect and answer comments, select Read YouTube account and Manage comments & interactions. Robylon reads your channel, videos and comments, posts replies to comments, and hides a comment when a workflow uses the Hide comment action. It does not upload videos or change your channel.
How Robylon collects comments
Robylon checks connected channels for new activity every 10 minutes. Each check collects new comments on your videos and replies to comments.
Each can start a workflow, using the triggers When a new comment is received and When a reply is received on a comment. See Triggers.
Quota Used shows how much of the YouTube API quota the channel has used. YouTube limits how many requests each app can make per day.
How comments are answered
Replies are posted in the comment’s thread, as plain text. Anything else in an AI agent’s reply, for example buttons or a carousel, is left out, because YouTube comments cannot show it.
To answer comments automatically, build a workflow with a YouTube comment trigger, then add an AI agent step or the Integration block’s YouTube actions. See Workflows.
YouTube actions in a workflow
Under Dev → Integration, choose YouTube in Select App, then one of two actions. Both act on the comment that started the workflow.
| Action | What it does |
|---|---|
| Send reply to comment | Posts a public reply on the comment thread, starting with the commenter’s @handle. Choose Fixed reply to post the text you write, or AI generated reply to have the AI write it from your prompt and the video’s title and description. |
| Hide comment | Removes the comment from public view on the video, along with the replies under it. |
An AI generated reply is under 500 characters and never states prices, stock, delivery dates or order status, because the reply is public. Put any other facts it may share in the prompt. For complaints, abuse, spam, legal or medical questions and questions about a specific order, the AI does not reply and the block takes its Failure exit, so connect it to a step that handles the comment another way.