Live in days, not months
Robylon ships custom AI agents in 7 days, with founder-led onboarding.
Robylon vs Yellow.ai
Yellow.ai is built for enterprises. Robylon is built for results.
Yellow.ai is a powerful platform for large enterprises with the budget and the team to run it. Robylon gives support teams action-taking AI in 7 days, at published prices.
In short
Why do teams choose Robylon over Yellow.ai?
Four reasons: live in 7 days, published pricing, no implementation overhead, and the founding team on your account.
Published pricing
Starter, Pro and Business are priced on the website, from $25 a month. Past its free tier, Yellow.ai's Enterprise plan is quoted by sales.
No overhead
No dedicated implementation team, no months of configuration, no professional services fees.
Founder-level attention
Direct access to the founding team for onboarding, prompt tuning and ongoing optimisation, not a rotating CSM.
Limitations
Why do teams leave Yellow.ai?
Mostly because an enterprise platform brings enterprise cost, timelines and complexity to teams that need support automation.
Enterprise pricing for everyone
Yellow.ai's free tier covers one AI agent and 500 chat sessions a month. Everything beyond it, including every channel and voice, is the Enterprise plan, priced through sales.
How Robylon handles it: Published plans from $25 a month, billed monthly or yearly, with no annual contract required.
Slow implementation
Yellow.ai publishes no standard timeline, and a customer story on its own site presents a six-week launch as a success.
How Robylon handles it: Live in 7 days, with the founding team handling onboarding.
Platform complexity
Yellow.ai's platform of 15+ LLMs, 35+ channels and 135+ languages is powerful, and a lot for a team that needs support automation.
How Robylon handles it: Built for support, with nothing you do not need.
Engineering-heavy
Complex workflows need developers. The platform is powerful, but not self-serve for support teams without technical resources.
How Robylon handles it: Custom agents built by our team and tuned with yours, so nobody on your side writes code.
Use cases
Which tool fits your team?
Robylon, if you want support automation live in days at published prices. Yellow.ai, if you are a large enterprise automating customer and employee experience at scale.
Choose Robylon if
- You want to go live in 7 days, with custom AI agents built for your SOPs and workflows.
- You need published, predictable pricing, with no annual contract required and no AI add-on fees.
- You want action-taking AI across email, chat, WhatsApp and voice, without platform complexity.
- You want founder-level attention: direct access to the team building your agent, not a rotating CSM.
Choose Yellow.ai if
- You are a large enterprise with very high volume, and need one platform across 35+ channels and 135+ languages.
- You need customer and employee experience automation on one platform.
- You have a dedicated implementation team, and can invest weeks in setup with professional services.
- Your procurement needs analyst recognition (Gartner, Forrester) or certifications beyond SOC 2 and HIPAA, such as ISO 27001 or PCI DSS.
Comparison
How do Robylon and Yellow.ai compare, feature by feature?
Robylon leads on speed to live, published pricing and simplicity. Yellow.ai leads on channel and language breadth and on its enterprise ecosystem.
| Robylon | Yellow.ai | |
|---|---|---|
| Target market | Mid-market and growth-stage teams that need AI support automation without enterprise overhead. | Large enterprises: 650+ enterprise clients, by its August 2026 count. |
| AI architecture | An AI agent built for customer support: action-taking agents connected to your helpdesk and backend systems. | A multi-LLM agentic platform (15+ models) for customer and employee experience, handling 16 billion conversations a year. |
| Channels | Email, chat and voice, plus WhatsApp, Telegram and Discord, social media (Instagram, Facebook, LinkedIn and YouTube) and review platforms (Google Business Profile, Google Play Store and Apple App Store), on one plan. | Chat, voice, email, SMS and social, across 35+ channels. |
| Pricing | AI credits, from $25 a month. No per-resolution or per-channel fees: a text conversation costs $0.20 to $0.38 at list prices. Seats for a human team are optional, at $19 to $89 per seat per month. | A free tier (one agent, 500 chat sessions a month, then $0.99 per resolution), and custom Enterprise pricing through sales. |
| Setup and go-live | 7 days, with founder-led onboarding, SOP ingestion, custom prompts and helpdesk integration. | No published timeline. A customer story on its site cites a six-week launch. |
| Action-taking | Custom actions for any SOP: refunds, ticket creation, CRM updates, callbacks, API calls. | Automated workflows for order fulfilment, ticketing and approvals. Powerful, with setup. |
| Voice AI | Voice agents for inbound and outbound calls, lead qualification and callbacks. On the Business plan. | Voice bots, with Genesys and NICE integrations. |
| Helpdesk integration | Works on top of Zendesk, Freshdesk, Zoho Desk and Intercom. Tickets created and routed automatically. | A broad enterprise integration catalogue, including contact-centre platforms such as Genesys and NICE. |
| Complexity | Built for support teams, not for a platform team. | Multi-LLM, 35+ channels, customer and employee experience. Powerful, with a lot to learn. |
| Support model | Founder-level access. The same team from onboarding through optimisation. | Enterprise account management. |
| Best for | Teams that want effective AI support with actions and voice, without enterprise overhead. | Large enterprises that need customer and employee experience automation at very large scale. |
Yellow.ai details checked against its public pages on 25 September 2026: yellow.ai, Yellow.ai pricing, Yellow.ai merger announcement. Yellow.ai announced in August 2026 that it will go public through a merger with Bluerock Acquisition Corp.
Migration
How long does going live with Robylon take?
Seven days, with no complex setup and no months of configuration.
Share your SOPs
Send us your support workflows, FAQs and escalation rules. We ingest all of it.
We build your agent
A custom AI agent with your brand voice, the actions it can take, and integrations with your helpdesk and tools.
Test and tune
Review real conversations, fix edge cases and get resolution quality where you want it before go-live.
Go live
Deploy across email, chat, WhatsApp and voice.
Trusted by 250+ companies
FAQ
Frequently asked questions
How is Robylon different from Yellow.ai?
Yellow.ai is an enterprise platform built for very large scale, across customer and employee experience, and it is broad and powerful. Robylon is built for support teams that need action-taking AI across email, chat, WhatsApp and voice, live in 7 days.
How does pricing compare?
Yellow.ai has a free tier of one agent and 500 chat sessions a month, then $0.99 per resolution, and quotes its Enterprise plan through sales.
Robylon is priced by AI credits, not seats:
- Starter: free, with 300 credits a month (about 40 conversations)
- Paid plans: from $25 a month for 500 credits (about 67 conversations)
- Yearly billing: 10% off
- Seats for a human team: optional, from $19 to $89 per seat per month
Only Robylon's Enterprise plan is quoted. See full pricing.
Can Robylon handle enterprise-scale volume?
Yes. Robylon serves teams handling thousands of conversations a day across several channels, and its Enterprise plan adds SSO, audit logs and SLAs. You don't need enterprise-level overhead to get enterprise-level results.
How fast can we go live?
Most teams go live in 7 days. We handle:
- SOP ingestion
- Prompt engineering
- Integration with Zendesk, Freshdesk, Zoho Desk and Intercom, or your own systems
- Testing
The founding team is involved throughout.
Does Robylon work with my existing helpdesk?
Yes. Robylon works on top of Zendesk, Freshdesk, Zoho Desk and Intercom, and connects to other systems through custom API integrations. Your team keeps working in the inbox it already uses. The Freshdesk, Zendesk and Zoho Desk integrations are on the Business plan and above, from $180 a month.
See every integration.
You don't need an enterprise platform to get world-class AI support.
See how Robylon delivers action-taking AI in 7 days, with published pricing and founder-level attention.