Resolve 70% of support queries with AI agents, 24x7
Let Robylon handle repetitive queries across Chat, Email, and Voice so your human team can focus on complex issues.
Let Robylon handle repetitive queries across Chat, Email, and Voice so your human team can focus on complex issues.
Cut first response time from minutes to seconds with instant AI answers.
Automate common FAQs and policy queries so agents see fewer repetitive tickets
Keep CSAT high with always-on support and smooth handoff to humans when needed.
From “where is my order?” to complex technical issues, Robylon AI agents streamline each step of your support journey across chat, voice, email, and tickets.
Connect Robylon with tools like Zendesk, Freshdesk, Intercom, Zohodesk and 20 more platforms.
Design workflows for refunds, replacements, password resets, KYC, and more. Robylon agents can collect data, trigger APIs, update CRMs, and create or update tickets automatically.
Route conversations to the right queue with full context - channel, last messages, user profile, and sentiment - so agents never start cold and customers never repeat themselves
Control what AI can see, say, and do. Set policy guardrails, restrict actions by intent, and review AI messages where needed so you stay compliant and on-brand.
Robylon ensures accuracy with human oversight, handling tricky queries efficiently.
Of Queries resolved
Deflect common questions, account issues, and policy queries across Chat, tickets and Voice so agents focus on complex cases.
Reduced Average Handling Time (AHT)
AI agents reply in seconds, cutting AHT across live chat and messaging without forcing customers into bots-only flows.
Lower costs
Handle more volume with the same team by letting AI take the first pass and only escalate when human judgment is needed.
Improvement in overall CSAT
Faster, consistent answers with clean handoff keep satisfaction high - even when volumes spike or teams are offline.
From “where is my order?” to complex technical issues, Robylon AI agents streamline each step of your support journey across chat, voice, email, and tickets.
Shipping, refunds, account access, pricing, store locations, and more. Deflect repetitive tickets and chats before they reach your team.
Link order systems so agents can track shipments, update addresses, and share status without human clicks.
Build decision trees and AI flows for common errors, device issues, and configuration questions.
Let AI check eligibility, collect photos or documents, create tickets, and trigger refunds or replacements according to your rules.
Ankit Agrawal, Co-founder at Topmate
From “where is my order?” to complex technical issues, Robylon AI agents streamline each step of your support journey across chat, voice, email, and tickets.
Growth in conversions
Increase in Customer Engagement
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Robylon plugs into your sales stack with the security, governance, and controls your IT and compliance teams expect.
SOC 2-ready architecture, SSO, role-based access, and audit logs so security teams stay comfortable while you deploy AI across your revenue motion.
Data residency and retention controls, PII handling, and tooling to support GDPR and CCPA where applicable.
Handle spikes from campaigns, launches, and seasonal demand across web, WhatsApp, and voice without hiring blitzes.
Control who can create playbooks, edit messaging, publish agents, and view analytics. Separate workspaces by region, brand, or business unit where needed.
