API keys
Generate an API key, use it to call Robylon's API from your own systems, and see what the API lets you do.
An API key lets your own systems call Robylon, for example to trigger a workflow or a voice call. Keep keys secret: anyone with a key can act on your workspace.
Open API keys from Settings → Data & Developer → API Keys.
How do I generate an API key?
Open API Keys
Go to Settings → Data & Developer → API Keys and click Generate API Key.
Label it
Enter a Label that says which system uses the key, such as “Order system, production”. Labels must be unique.
Generate and store it
Click Generate. Copy the key and store it in your system’s secret manager.
Only super admins can see, generate and delete API keys.
How do I use an API key?
Add one header to each request, in either form:
Authorization: Bearer <api_key>
X-API-Key: <api_key>Requests made with a key run as your workspace and as the teammate who created the key.
What can I do with an API key?
API keys work with Robylon’s public endpoints, including:
- Triggering outbound voice calls. See triggering calls.
- Starting a workflow that has an API trigger. See Workflow API and webhook triggers.
- Fetching analytics.
- Sending outbound WhatsApp messages. See sending a template with the API.
- Creating tickets and filling ticket properties.