AI agents for gyms, clinics, telehealth and wellness brands that handle member support, book doctor and dietitian appointments, and send refill reminders across WhatsApp, chat, email and voice. Live in 7 days.
Nourish Plus: 2 dietitian calls leftPCOS dietitians free this week: 3Call booked
Use cases
Four jobs a health or fitness brand can hand to Robylon, from the first question to the next refill.
Robylon answers billing, membership and plan questions on WhatsApp, chat and email. It finds the member from the number or email they write from, pauses, changes or refunds within your policy, and keeps their coach in the loop. What it cannot resolve goes to your team with the context attached.
~93%
Queries resolved by AI
+23%
CSAT score uplift
100k+
Queries handled a month
<10 secs
Time to first reply
Robylon answers your phone line, finds the patient from the number they call from, checks the doctor’s calendar and books the slot they pick, all on one call. It confirms by text, sends a reminder the day before, and passes anything urgent or clinical to your staff.
Today
Hi - saw your ad. Do I qualify for this?
Hi Megan, I am Ada, Juno’s assistant. I cannot tell you that myself - a clinician decides - but I can find out whether a consult is worth booking. What are you hoping to change?
Weight, mainly. I have tried a few things and nothing has stuck.
Thank you. Have you spoken to a doctor about GLP-1 before?
No, this would be the first time.
That is the right place to start. Dr Nadia Ruiz has two slots this week - Thursday 6:00 pm or Friday 1:00 pm. Which suits?
Thursday 6 works.
Thursday, 6:00 pm with Dr Nadia Ruiz
You are booked for a 20 minute video consult. Dr Ruiz will go through your history and tell you whether GLP-1 is suitable for you.
Add to calendarComplete intake formWhere she came from
Qualifying
Booking
When someone taps an ad, Robylon picks up the conversation on WhatsApp, asks the questions your team would, and books a consult with the right clinician or coach. It never assesses anyone itself: anything clinical goes to a qualified person.
21%
Booking with an expert
55%
Purchase rate
<10 secs
Time to recommend
40+
Languages it recommends in
Before a course or membership runs out, Robylon calls the member or messages them on WhatsApp, takes any change to the order on the call, and sends the payment link. You choose who gets a call, who gets a message, and when.
Featured case study
Purpose-built AI agents for health and fitness: personalized support, consult workflows, and retention at scale.
HealthifyMe’s chat conversion rate rose from 12-14% to 18% after Robylon put three linked AI agents on its pre-sales chat: one to learn about the user, one to recommend a plan and one to book a free coach call, available around the clock.
Integrations
Your CRM, helpdesk, store and every channel your members use, with 30 more integrations beyond these.
Not seeing yours? We will build it.
Further reading
Compare the best AI chatbots for health and fitness brands, including Robylon, Pylon, Forethought, Kaily, and Keepme. Explore automation rates, guardrails, compliance (HIPAA, SOC 2), omnichannel support, and real performance metrics to choose the right platform for safe, high-conversion member support.
Scheduling by email still eats hours of back-and-forth. This guide shows how AI reads the request, checks live availability, books or reschedules, and confirms, plus where it should hand off to a human.
Healthcare support teams handle thousands of patient emails daily — appointment requests, billing questions, insurance inquiries, and prescription refills. AI can automate 60–70% of these while maintaining strict HIPAA compliance.
Robylon is an AI customer support platform that resolves tickets across email, chat, voice and WhatsApp. For gyms, clinics, telehealth providers and nutrition and wellness brands, its AI agents handle member support, book doctor, dietitian and coach appointments, qualify leads, and send refill and renewal reminders.
They take the action inside the tools you connect, such as booking the call or pausing the membership, rather than only answering the question.
Yes. The AI agent checks what the member's plan includes, shows the practitioners with open slots, and books the one they pick in the same conversation, on chat, WhatsApp or a phone call.
It can also reschedule, cancel and send reminders, so the full appointment lifecycle stays in one thread.
No. Robylon answers questions about plans, bookings, orders and billing, and hands anything clinical to a qualified person on your team with the conversation attached.
When someone asks whether a treatment suits them, the agent books them with a clinician or coach instead of answering itself.
Yes. Robylon is SOC 2 Type II and HIPAA compliant, and aligned to GDPR and CPRA.
Connections to your CRM, helpdesk and booking systems use scoped credentials that you issue and can revoke at any time, so the AI agent reaches only the data and actions you grant it. US data residency is available. Reports and the full control list are in the Robylon Trust Centre.
Yes. The AI agent asks about goals, conditions and past attempts, matches the person to the plan that fits, and takes the payment in the chat.
HealthifyMe raised chat conversion from 12-14% to 18% with Robylon, a 40% growth in conversions. Read the case study.
Yes. The AI agent finds the member from the phone number or email they write from, then pauses, changes or refunds their membership within the limits you set.
Anything outside the policy goes to your team with the member's details and the checks already done.
Yes. Before a supplement course or membership runs out, Robylon calls the member or messages them on WhatsApp, takes any change to the order, and sends a payment link.
You choose who gets a call, who gets a message, and when.
Every channel your members use, run by one AI agent with one knowledge base:
It works in over 40 languages, including English, Hindi, Hinglish, Spanish and Portuguese, and replies in whichever one the member writes in.
Most teams go live in 7 days. The AI agents arrive pre-trained on more than 10 million support queries, and the Robylon team connects your CRM, booking system and channels and trains the agent on your plans and policies during onboarding.
Health, fitness, nutrition and wellness brands including HealthifyMe, Tata MD, Plix, Boldfit, Kapiva, Sugarfit and VMax Fit.
HealthifyMe put three linked AI agents on its pre-sales chat, to learn about the user, recommend a plan and book a free coach call, and grew conversions by 40%.
See how Robylon resolves real customer issues, from refunds to escalations to callbacks, in a live demo with our team.
WhatsApp
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Freshworks
HubSpot
Twilio
Exotel
Salesforce
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Shopify
