Robylon for SaaS

From onboarding to renewal — support that scales with your product.

Robylon’s AI agents guide users through setup, troubleshoot issues, and manage feature questions — helping your team stay focused on growth.

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Business professional analyzing interactive data dashboards on a laptop in a modern office.Robylon's chatbot guiding a customer of SaaS company regarding adding teammates.

Trusted by top companies

Features

Industry-Leading Features

Built to solve your toughest CX challenges—fast and automated

  • Generative AI, up and running in minutes.

    Connect your knowledge base and let your AI agent handle FAQs with precision and tone—automating up to 30% of your support effortlessly.

  • Seamless backend integration. True end-to-end automation.

    Let your AI agent tap into your systems to verify users, tailor responses, and automate up to 50% of support workflows.

  • Precision through data. Quality through insight.

    Leverage real-time analytics and QA tools to enhance your AI agent’s output and push automation to 80%.

  • Global support. Local feel. Lower cost.

    Our AI agent handles customer queries in over 40 languages, works around the clock, and saves your team time and money.

Suprsend

"Pleasantly surprised at how easily Robylon was able to integrate with our ZenDesk for all our channels - Email, Chat, and Voice. Their Integration Support team was extremely quick at resolving our queries as well."

Anjali Arya

,

Senior Product Manager

at

Suprsend

Case Studies

From Onboarding to Retention

How SaaS teams automate support and boost user adoption.

Highlights

Benefits for SaaS

Designed for the fast, complex world of SaaS

Project management dashboard with task filters and team member avatars.

Smooth Onboarding Experiences

AI guides users through account setup, integrations, and product walkthroughs—instantly.

Code editor interface with a checklist titled “Step to fix the error”.

Always-On Technical Support

AI agents handle repetitive technical queries, bug triage, and known issues 24/7.

SaaS subscription upgrade confirmation showing a switch to the Pro plan at $49 per month.

Self-Service for Billing & Plans

Users can upgrade plans, download invoices, or resolve billing issues—without waiting.

Topmate

"We are a platform for connecting Mentors and Students. Robylon‘s AI handles our unique use cases like canceling calls, refunds, processing payments, checking coupon validity, arranging meetings and more. Very happy!"

Ankit Agrawal

,

Co-Founder

at

Topmate

Use Cases

AI built for your use cases

See how we solve real support problems in your industry.

Onboarding & Setup Assistance

Guide users through setup without human intervention.

AI agents walk customers through installation, configuration, and first steps—so they get value from day one.

Robylon's AI chatbot guiding a new SaaS user through CRM integration setup, demonstrating automated onboarding and support for SaaS platforms like Softify.

Plan, Billing & Subscription Queries

No more waiting for basic billing answers.

AI agents instantly respond to pricing questions, generate invoices, and manage plan upgrades or cancellations.

Robylon's AI chatbot assisting a cloudify user in upgrading their SaaS subscription plan and calculating prorated charges.

Feature & Product Queries

Turn product questions into upsell opportunities.

AI agents explain features, compare plans, and help users unlock more value from your product.

Robylon's AI chatbot for servana answering questions about custom dashboards and Google Sheets integration.

Bug Reports & Technical Support

Triage bugs and guide users before devs get involved.

AI agents collect key context, suggest quick fixes, and escalate to engineering when needed—saving valuable support time.

AI chatbot troubleshooting a SaaS app export issue by guiding a Nimbly's user through browser compatibility, demonstrating real-time technical support for software users

80%

Automated resolution rate

93%

Improved resolution time

30%

Savings on support cost

Integrations

Integrate your CRM, Billing Platform, Product Analytics, and more

Bring data into Robylon and increase agent productivity

Zendesk

Freshdesk

Zoho

Shopify

Big Commerce

Amazon

Woo Commerce

Intercom

Slack

WhatsApp

Instagram