Integrations
Integrate with everything
Connect, automate, and simplify your workflow by integrating your essential tools with Robylon.
Trusted by 250+ companies
All integrations
Powerful integrations. Zero disruption.
Plug Robylon into the support stack you already run, and start automating in minutes.
Helpdesks & CRMZendesk
Resolve Zendesk tickets, apply macros, and escalate with the full thread attached.
Helpdesks & CRMFreshworks
Read and update Freshdesk tickets, and close the routine ones without an agent.
Helpdesks & CRMIntercom
Resolve Intercom conversations end to end, and hand off with full context.
Helpdesks & CRMSalesforce
Look up accounts, update cases, and keep Salesforce the source of truth.
Helpdesks & CRMHubSpot
Look up contacts, log activity, and update deals as the conversation happens.
Helpdesks & CRMZoho
Read and update Zoho CRM records, and close support tickets automatically.
Helpdesks & CRMMicrosoft Dynamics
Read customer records and write case updates back into Dynamics.
Helpdesks & CRMOracle
Query Oracle records and keep case data in step with the rest of the stack.
TelephonyTwilio
Run agents across SMS, WhatsApp and voice from a single Twilio number.
TelephonyAmazon Connect
Run AI voice agents on Amazon Connect, and route what needs a person.
TelephonyAircall
Answer and place Aircall calls, then log the summary against the contact.
TelephonyExotel
Handle inbound and outbound Exotel calls, and trigger follow-ups from chat.
TelephonyOzonetel
Take inbound queries and run outbound qualification on Ozonetel.
TelephonyKnowlarity
Book appointments, send reminders, and summarise every call on Knowlarity.
E-commerce PlatformsShopify
Check orders, start returns, and edit shipping details directly in Shopify.
E-commerce PlatformsWooCommerce
Read order status and process returns for your WooCommerce store.
E-commerce PlatformsBigCommerce
Look up orders and stock so BigCommerce questions get answered with real data.
- E-commerce Platforms
Salesforce Commerce Cloud
Check orders, returns and customer accounts in Salesforce Commerce Cloud.
Orders, Returns & ShippingManhattan Omni
Look up orders, fulfillment status and inventory in Manhattan Omni, and update an order before it ships.
Orders, Returns & ShippingUnicommerce
Check order, shipment and return status across every sales channel in Unicommerce.
Orders, Returns & ShippingReturn Prime
Check return eligibility, create return and exchange requests, and track refunds in Return Prime.
Orders, Returns & ShippingClickPost
Pull live tracking and delivery exceptions from ClickPost, so where-is-my-order gets a real answer.
Loyalty & RetentionGrowave
Look up a customer's Growave points, rewards and referral status, so loyalty questions get a real answer.
Social & MessagingWhatsApp
Resolve WhatsApp conversations end to end, order actions included.
Social & MessagingInstagram
Handle Instagram DMs and comment replies without a person watching the inbox.
Social & MessagingFacebook
Reply to Facebook comments and Messenger threads as they arrive.
Social & MessagingTelegram
Support customers on Telegram with the same agent that runs your web chat.
Social & MessagingDiscord
Answer FAQs and take support requests from your Discord community.
ConnectorsSlack
Escalate into Slack, and answer internal questions in the channel.
ConnectorsMicrosoft Teams
Notify and escalate into Teams, and field internal questions there.
ConnectorsGmail
Read, draft and send Gmail replies, and close the thread when it is done.
ConnectorsJira
Raise and update Jira issues when a ticket needs engineering.
ConnectorsNotion
Ground answers in Notion wikis, so the agent stays current with your docs.
ConnectorsConfluence
Ground answers in Confluence spaces, and keep them current as pages change.
ConnectorsGoogle Drive
Pull answers out of Drive documents, and attach files to a reply.
ConnectorsGoogle Sheets
Read reference data from Sheets, and log outcomes row by row.
ConnectorsDropbox
Fetch and file documents in Dropbox as part of a resolution.
ConnectorsZapier
Reach thousands of other apps through Zapier where there is no native connector.
No integration matches that. It may still be reachable — anything with a REST API is.
Not on the list
If it has an API, the agent can use it
The 38 above are pre-built. They are not the boundary: most teams connect at least one internal system that was never going to be on anyone's list.
Any REST API
Point the agent at your own endpoints, including internal services that never leave your network.
Webhooks both ways
Trigger an agent from an event in your stack, and post results back when it resolves.
Zapier and 5,000+ apps
Where a native connector does not exist and an API is overkill, Zapier covers the long tail.
Security
Built for the teams that have to ask
Every integration runs on scoped credentials you issue and can revoke, so the agent reaches only what you grant it.
SOC 2 Type II
GDPR
HIPAA
CPRA / CCPA
FAQ
Common questions about integrations
How long does it take to connect an integration?
Most take minutes. You authorise Robylon in the tool, choose which actions the agent is allowed to take, and it is live. Deeper work, such as custom fields, internal APIs or unusual ticket schemas, is where implementation time actually goes, and that is measured in days, not months.
Do I have to replace my helpdesk?
No. Robylon runs on top of Zendesk, Freshworks, Intercom and the rest, resolving what it can and escalating the rest into the same queue your team already works in. It also runs standalone if you would rather not keep a helpdesk at all.
What if the tool we use is not listed?
If it has a REST API, the agent can call it. Teams routinely connect internal order systems, billing databases and in-house admin tools that would never appear on a public integrations page. Where an API is not worth the effort, Zapier reaches several thousand more apps.
What can the agent actually do inside these tools?
Read and write, rather than fetch an article and paste a link. For example, it can:
- Look up an order
- Issue a refund
- Update a CRM record
- File a Jira issue
- Edit a shipping address
Each action is scoped: you decide which ones the agent may take, and it escalates rather than guessing outside those bounds.
How is access to our systems secured?
Integrations use scoped credentials that you issue and can revoke at any time, so the agent reaches only the data and actions you grant. Robylon is SOC 2 Type II and HIPAA compliant, and GDPR and CPRA aligned.
See the controls and reports in the Robylon Trust Centre.