Customize your Robylon Bot

Step-by-step to tailor tone, intents, guardrails, knowledge sources, and handoffs-so your AI agent matches your brand and resolves faster.

Step 1: Log in to your Robylon account and open the dashboard.

Step 2: In the left panel, click on the Settings button.

Robylon dashboard with the left sidebar open and Settings highlighted to customize your bot

Step 3: Within the Settings tab, select Channels.

Settings → Channels screen in the Robylon dashboard for bot configuration

Step 4: Click on Chatbot to open its interface.

Channels view with Chatbot selected to open the bot customization interface

Step 5: Now, here in the ‘Interface’ section, you can customize the chat interface and positioning of your chatbot.

Chatbot Interface settings showing chat window layout and on-page position options

Step 6: Then, click on the ‘Styles’ section, where you customize your chatbot’s appearance.

In this section, you can edit your chatbot title, subtitle, and colors of your chatbot.
Scroll down in this section to customize the image assets of your bot, like the launcher icon, the header image, and the agent image of your bot.
Then, scroll down in this section to customize the footer of your chatbot, such as the message box placeholder. You can also add custom footer links in the footer.

Step 7: Then, click on the ‘General’ section, where you can add an AI Disclaimer and User feedback in your chatbot, also you can add a message sound to your chatbot in this section.

General settings to add an AI disclaimer, collect user feedback, and enable message sound

Step 8: After changing every setting in each tab: Interface, Styles, and General, click on the update button in each tab to save your changes.