Connect ChatGPT to Robylon
Connect ChatGPT to Robylon by turning on Developer mode and adding the Robylon MCP server as an app, then sign in with your Robylon account and ask about your support data.
To connect ChatGPT to Robylon, turn on Developer mode, create an app with the server URL below, and sign in with your Robylon account. Developer mode is available on the web for Plus, Pro, Business, Enterprise and Education accounts.
https://api.robylon.ai/mcp/You need an Admin or Super-admin role in each Robylon workspace you connect. See Setup for the full requirements.
How do I connect ChatGPT?
Turn on Developer mode
In ChatGPT on the web, go to Settings → Security and login and turn on Developer mode.
Create the app
Go to Plugins and click the + button. Enter the name Robylon and a short description. Under Connection, paste the server URL and choose OAuth.
Sign in to Robylon
Create the app. Robylon’s sign-in page opens: sign in, tick the workspaces to include and click Connect.
Check the tools
Back in ChatGPT, review the tools it found. Robylon provides three: get_analytics, search_conversations and get_conversation.
On Business, Enterprise and Education accounts, your workspace admin may need to allow Developer mode first.
How do I use Robylon in a ChatGPT chat?
Open the + menu in the chat box, choose Developer mode, and select Robylon. Then ask a question, for example “What was our email CSAT in August?”
New apps appear under Drafts in ChatGPT’s app settings. If Robylon adds or changes a tool, click Refresh there to pick it up.
What if the ChatGPT connection does not work?
- If you can’t find Developer mode, check your plan and use ChatGPT on the web. On a company account, ask your ChatGPT admin whether Developer mode is allowed.
- If a workspace is missing from answers, connect again and tick it. See Which workspaces does a connection include?
- If Robylon refuses the connection, the page it shows explains why. See Why can’t I connect?