AI Basics

AI robot with headset representing the ultimate guide to AI voice agents in 2025

What are AI Voice Agents? [2025 Guide]

Discover how AI voice agents are reshaping business communication in 2025 and how you can achieve smarter support, faster automation, and natural conversations with them.

Mayank Shekhar

December 19, 2025

Step-by-step guide illustration for building AI agents in 2025 with best practices

AI Basics

How to Build AI Agents in 2025 | Step-by-step Guide

Learn how to build an AI agent step by step. Discover how to design, develop, and deploy AI agents for business, support, and automation use cases.

Mayank Shekhar

December 12, 2025

AI Basics

AI Chatbot vs Voice Agent: Which Wins in 2025

Chatbots vs voice agents: Which fits your funnel? Explore use cases, multilingual reach, pros/cons, cost, latency, telephony, and CX impact and deployment checklists.

Mayank Shekhar

December 11, 2025

AI agent frameworks powering today’s enterprise automation

AI Basics

AI Agent Frameworks | A Strategic Overview

Unpack the AI agent frameworks powering today’s enterprise automation from open-source tools to multi-agent systems and highly customizable architectures.

Mayank Shekhar

December 6, 2025

Man wearing headphones at desk - 8 proven ways to cut customer support costs without hurting CSAT

AI Basics

8 Ways to Reduce Customer Support Costs in 2025

Practical 2025 playbook to cut support costs without hurting CSAT. Deploy self-service, AI chatbots, live chat, and smart routing to raise FCR and reduce AHT.

Mayank Shekhar

December 2, 2025

Hands typing on laptop with chatbot interface overlay, showing how AI chatbots process conversations

AI Basics

How Do AI Chatbots Work? Guide to Smart Conversations

Explore how AI chatbots work, from NLP and ML to real-world use cases for smarter, faster customer interactions.

Mayank Shekhar

December 2, 2025

Humanoid robot with glowing blue ears representing the comparison of agentic AI vs generative AI in 2025.

AI Basics

Agentic vs Generative AI: Key Difference & When to Use

Agentic AI vs. Generative AI: definitions, architectures, and KPIs to choose the right stack and ship safely with examples from MidJourney and Stability AI.

Mayank Shekhar

November 13, 2025

Background of code with a brain icon; AI-powered knowledge base benefits, how it works, and top software examples.

AI Basics

AI Knowledge Base (2025): Definition, Benefits & Tools

Discover everything about AI knowledge bases in 2025, from definition and benefits to building steps, top tools like Robylon, Zendesk, Guru, Korra, and best practices for implementation.

Mayank Shekhar

November 12, 2025

Woman using a laptop with programming code overlay, representing a beginner’s guide to AI agents.

AI Basics

What are AI Agents? (Beginner's Guide)

AI agents are autonomous systems that make decisions, complete tasks, and learn over time redefining customer support, workflows, and automation across industries.

Mayank Shekhar

November 12, 2025

AI Basics

AI Basics

What are AI Voice Agents? [2025 Guide]

AI Basics

How to Build AI Agents in 2025 | Step-by-step Guide

AI Basics

AI Chatbot vs Voice Agent: Which Wins in 2025

AI Basics

AI Agent Frameworks | A Strategic Overview

AI Basics

8 Ways to Reduce Customer Support Costs in 2025

AI Basics

How Do AI Chatbots Work? Guide to Smart Conversations

AI Basics

Agentic vs Generative AI: Key Difference & When to Use

AI Basics

AI Knowledge Base (2025): Definition, Benefits & Tools

AI Basics

What are AI Agents? (Beginner's Guide)

Superior customer support starts with a 30 min chat

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