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Agentic vs Generative AI: Key Difference & When to Use

Agentic AI vs. Generative AI: definitions, architectures, and KPIs to choose the right stack and ship safely with examples from MidJourney and Stability AI.

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AI Knowledge Base (2025): Definition, Benefits & Tools

Discover everything about AI knowledge bases in 2025, from definition and benefits to building steps, top tools like Robylon, Zendesk, Guru, Korra, and best practices for implementation.

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8 Ways to Reduce Customer Support Costs in 2025

Practical 2025 playbook to cut support costs without hurting CSAT. Deploy self-service, AI chatbots, live chat, and smart routing to raise FCR and reduce AHT.

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Woman using a laptop with programming code overlay, representing a beginner’s guide to AI agents.

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What are AI Agents? (Beginner's Guide)

AI agents are autonomous systems that make decisions, complete tasks, and learn over time redefining customer support, workflows, and automation across industries.

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How to Build an AI Agent: Step-by-step Guide in 2025

Learn how to build an AI agent step by step. Discover how to design, develop, and deploy AI agents for business, support, and automation use cases.

Mayank Shekhar, Founder and CTO of Robylon AI

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AI robot with headset representing the ultimate guide to AI voice agents in 2025

AI Basics

The Ultimate Guide to AI Voice Agents in 2025

Discover how AI voice agents are reshaping business communication in 2025 and how you can achieve smarter support, faster automation, and natural conversations with them.

Mayank Shekhar, Founder and CTO of Robylon AI

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Hands typing on laptop with chatbot interface overlay, showing how AI chatbots process conversations

AI Basics

How Do AI Chatbots Work? Guide to Smart Conversations

Explore how AI chatbots work, from NLP and ML to real-world use cases for smarter, faster customer interactions.

Mayank Shekhar, Founder and CTO of Robylon AI

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AI agent frameworks powering today’s enterprise automation

AI Basics

AI Agent Frameworks | A Strategic Overview

Unpack the AI agent frameworks powering today’s enterprise automation from open-source tools to multi-agent systems and highly customizable architectures.

Mayank Shekhar, Founder and CTO of Robylon AI

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