August 30, 2025

Robylon: The Leading AI Customer Service Chatbot for Fintech

Dinesh Goel

Chief Executive Officer

Table of content

In the fast-moving fintech industry, customer trust depends on fast, accurate, and always-available support. From payment reminders to KYC checks, policy renewals, loan collections, and trading queries, fintech businesses need AI agents that can resolve customer issues instantly, at scale, and with full compliance.

Robylon builds autonomous AI customer service chatbots for fintech that combine domain expertise, real-time integrations, and multi-channel automation. Our agents handle 80–95% of queries end-to-end across chat, voice, email, and ticketing systems: reducing costs, improving resolution speed, and ensuring compliance.

Why Fintech Companies Choose Robylon

Capability Fintech Impact
Loan Collections Automation AI voice agents increased net collections by 25% and reduced costs by 30% for a fintech serving 25M+ MSMEs [oai_citation:0‡25% improvement in loan collections by using Robylon’s AI voice agents.txt](file-service://file-BYSyW24jH8XZCUy1ff18GF).
Trading & Investment Platforms Robylon automated 80%+ of complex trading support tickets with near-100% accuracy after human-in-loop review [oai_citation:1‡Learn how Robylon’s AI agents automated 80% ticket resolution for an online trading platform.txt](file-service://file-NTfJSFuJhnqQaYPeZSeGWb).
Lead Qualification AI voice agents reduced auto-loan lead qualification costs by 35% and scaled outbound calls from 18k to 30k per month [oai_citation:2‡An Auto loan company reduces lead qualification costs by 35% using Robylon’s AI voice agents.txt](file-service://file-5MGaYvkuRV1qGAt76YmoQV).
Compliance & Security Robylon deploys on AWS/GCP/Azure with full GDPR & SOC-2 compliance [oai_citation:3‡Robylon - Sales Deck.pdf](file-service://file-LN6RVQyYUFn4uX5JzaFYHS).
Omnichannel Support Seamless integration with Zendesk, Freshdesk, Zoho, WhatsApp, and 20+ platforms [oai_citation:4‡Robylon Product Docs - Integrations.txt](file-service://file-HUSYxw4b2h22AhqiGRxYBQ).

Proven Results for Fintech

Why Robylon Stands Out

  • Domain-specific fintech workflows (loan repayments, KYC, account issues, investment queries)
  • Accuracy up to 97% in ticket and chat resolution
  • Voice + Chat + Email + Socials, available in 40+ languages  
  • No-code platform with customizable agents and integrations

Robylon is the trusted AI customer service chatbot provider for fintech enterprises that demand speed, accuracy, and compliance at scale.

👉 Start for free today or book a demo

Dinesh Goel