Traditional IVR systems frustrate customers with rigid menus and slow responses. Robylon replaces those outdated phone trees with an AI voice layer that understands natural speech, handles routine requests instantly, and connects to your existing telephony stack without disruption.
Built to sound human, route intelligently, and learn from every call, Robylon transforms voice support from a cost center into a seamless, conversational experience.
Understand Real Speech, Not Menu Trees
Robylon’s AI listens and responds like a human. Built on Deepgram and Google Speech for 40+ languages, it delivers under 1-second speech-to-intent latency and handles code-switching naturally (e.g., English + Hindi). Callers can interrupt mid-response (“barge-in”), and the agent dynamically adapts, no more rigid prompts.
Route Calls Intelligently
Instead of static menus, Robylon identifies caller intent in real time and routes based on CRM data, account tier, or business metrics like risk scores or payment status. If intent confidence is low, it automatically asks clarifying questions or transfers with full context.
Integrate Seamlessly With Your Telephony Stack
Robylon connects directly to Aircall, Amazon Connect, Zendesk, Freshworks, Salesforce, Microsoft Dynamics, and other SIP/CRM platforms. This makes migration from legacy IVR smooth, enabling parallel runs or hybrid deployments.
Keep Context Across Channels
When callers switch from voice to chat, WhatsApp, or email, Robylon carries over the entire conversation history and context instantly. Agents and systems always see the same thread, ensuring no repetition or data loss.
Maintain High Voice Quality and Speed
With advanced noise cancellation and near-human TTS, Robylon’s replies sound natural, not robotic. Latency stays below one second for English and European languages so conversations flow smoothly even under heavy load.
Monitor and Improve Continuously
Every interaction is logged and analyzed through Robylon’s unified dashboard. Real-time analytics track success rates, fallback frequency, and escalation patterns so you can refine automations without retraining models manually.
Secure, Compliant, and Enterprise-Ready
Robylon meets SOC 2, GDPR, HIPAA, and CPRA standards, with encryption at rest and in transit. Data is handled under strict privacy controls, making it safe for industries like finance, healthcare, and logistics.
Why Teams Switch to Robylon
- Up to 25% higher collection rates with AI voice agents
- 95%+ automation of knowledge-base queries
- <1 second latency for real-time speech comprehension
- 30-40% lower operating cost versus legacy IVR
Robylon replaces “Press 1 for support” with “Hi! how can I help you today?”
Built for enterprises that want speed, intelligence, and customer satisfaction, not phone-tree frustration.
👉 Get Started for Free at Robylon.ai
FAQs
How secure is voice data handled by Robylon?
All audio and transcripts are encrypted in transit and at rest. Robylon complies with leading data-security frameworks, ensuring enterprise-grade protection.
Can Robylon run alongside our existing IVR before a full switch?
Yes. Robylon supports hybrid rollouts where AI handles selected intents while legacy IVR manages the rest.
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