# AI voice agents that talk like your team

> Robylon is an AI customer support platform that resolves tickets across email, chat, voice and WhatsApp. Operated by Zooid Tech Inc., San Francisco, California.

AI agents that sound human, speak over 40 languages and resolve calls end to end, with no hold times.

Source: https://www.robylon.ai/platform/voice

## What results do teams see with Robylon?

Robylon agents resolve 85% of support tickets without a human. These are the figures across Robylon support deployments.

- **100%** query coverage, with AI + humans
- **93%** improvement in resolution time
- **90%** average CSAT
- **43%** fewer repeat inquiries

## How do Robylon voice agents handle calls?

They answer 24/7, resolve queries naturally and hand off seamlessly, without compromising on experience or brand voice.

### Voices that match your brand

Choose the language, tone, accent and gender, so every conversation feels personal, natural and on-brand.

### Seamless handoff to human agents

When a conversation gets complex, the AI transfers the call instantly: no repeats, no disruption, just smooth continuity.

### Integrated with your tools and CRMs

Connects with Zoho, Salesforce, HubSpot and more, to read and update data in real time during every call.

## Can you see and control what the AI does?

Yes. Your team can monitor, analyze and refine every AI conversation in real time.

### Voice performance analytics

Monitor pickup rates, resolution time, handoff frequency and cost per call, so you can optimize every voice interaction at scale.

### Smart call transcripts with built-in intelligence

Every AI-handled call is transcribed, labeled and analyzed, highlighting intent, sentiment, fallback points and missed opportunities automatically.

### Deeper insights and gap identification

From unresolved queries to low-confidence replies, see where the agent falls short and plug the knowledge gaps behind it.

> "We are a platform for connecting Mentors and Students. Robylon's AI handles our unique use cases like canceling calls, refunds, processing payments, checking coupon validity, arranging meetings and more. Very happy!"
> Ankit Agrawal, Co-founder at Topmate

## What have Robylon customers achieved?

A lending company: about 25% more collections and about 30% cost reduction. An auto loans company: about 35% reduction in lead qualification costs and about 30k automated monthly calls.

- [25% improvement in loan collections by using Robylon’s AI voice agents](https://www.robylon.ai/customer-stories/25-improvement-in-loan-collections-by-using-robylons-ai-voice-agents.md)
- [An Auto loan company reduces lead qualification costs by 35% using Robylon’s AI voice agents](https://www.robylon.ai/customer-stories/auto-loan-company-reduces-lead-qualification-costs-using-robylons-ai-voice-agents.md)

## Does Robylon work with the tools you already run?

Yes. It works inside 37 helpdesk, CRM, commerce and telephony tools, and anything with a REST API.

- **Helpdesks & CRM:** Zendesk, Freshworks, Intercom, Salesforce, HubSpot, Zoho, Microsoft Dynamics, Oracle
- **Connectors:** Slack, Microsoft Teams, Gmail, Jira, Notion, Confluence, Google Drive, Google Sheets, Dropbox, Zapier
- **Social & Messaging:** WhatsApp, Instagram, Facebook, Telegram, Discord
- **Telephony:** Twilio, Amazon Connect, Aircall, Exotel, Ozonetel, Knowlarity
- **E-commerce Platforms:** Shopify, WooCommerce, BigCommerce, Salesforce Commerce Cloud
- **Orders, Returns & Shipping:** Manhattan Omni, Unicommerce, Return Prime, ClickPost

Full catalogue: https://www.robylon.ai/platform/integrations

## Your customers don't need another article link. They need their problem solved.

See how Robylon resolves real customer issues, from refunds to escalations and callbacks, in a live demo with our team.

Book a demo: https://calendly.com/dinesh-goel-go4/30min
Start free: https://app.robylon.ai/signup