# Grow your business with the Robylon Partner Program

> Robylon is an AI customer support platform that resolves tickets across email, chat, voice and WhatsApp. Operated by Zooid Tech Inc., San Francisco, California.

Most AI tools draft replies. Robylon closes the ticket, across chat, email, WhatsApp and voice. That is a different product to sell, implement and build on.

- **38** native integrations
- **7** industries served
- **10M+** queries trained on
- **7 days** average go-live

Source: https://www.robylon.ai/partnership

## Why is Robylon easier to sell than other AI support tools?

Because it resolves tickets instead of helping agents type faster. Most AI vendors help human agents reply sooner; Robylon resolves tickets without an agent, across chat, email, WhatsApp and voice, so your clients stop paying for agent capacity they don't need.

### Go live in 7 days, not 7 months

Pre-trained on more than 10 million support queries, so clients are live in a week. Close deals without worrying about long onboarding cycles.

### Predictable recurring revenue

Earn margin on every billing cycle, month after month. As your clients automate more, your revenue grows with them.

### A pitch that wins with finance, not just CX

Robylon resolves 85% of support tickets without a human, with a 93% improvement in resolution time and 90% average CSAT across support deployments. That ROI conversation works with procurement and CFOs.

### No rip-and-replace for your clients

Plugs into Zendesk, Freshdesk, Intercom, Salesforce and 34 more tools your clients already use. No migration risk.

### AI with a human safety net

When the AI isn't confident, a person steps in with the conversation attached, so every query gets answered: 100% query coverage with AI and humans together.

### Pricing you can explain in one line

Clients pay for AI credits, not per agent: the Starter plan is free and paid plans start at $25 a month. Seats for a human team are optional, from $19 per seat per month.

## What do partners typically resell?

Three use cases, each with a clear buyer: pick one, pitch it and launch fast.

### Customer support automation

**85%** of support tickets resolved without a human

Refunds, order updates, cancellations, policy questions and escalations, resolved end to end without a human agent.

Covers: Refunds, Order status, Cancellations, Policy Q&A, Escalations.

### Lead capture and qualification

**40%** growth in conversions for HealthifyMe ([story](https://www.robylon.ai/customer-stories/40-higher-conversions-healthifys-success-story-with-robylon.md))

Qualify inbound leads from chat and WhatsApp, route them to sales reps and book meetings automatically.

Covers: Lead qualification, Meeting booking, CRM routing, WhatsApp forms.

### Voice and WhatsApp support

**24/7** coverage on the channels customers use

Round-the-clock coverage on the phone and WhatsApp. AI handles the first response, and people step in when needed.

Covers: Voice AI, WhatsApp, 24/7 coverage, Smart handoff.

## Which partner track fits how you work?

There are four: resell, deliver, build or refer. Whether you sell software, implement solutions, build integrations or introduce clients, there is a track for how you already work.

### Resell and white-label

Buy Robylon at partner pricing and sell at your own margin. White-label branding means clients see your brand, not ours.

- Partner discount with margin control
- White-label branding options
- Deal registration with 90-day exclusivity
- Co-selling support on larger deals
- Joint marketing campaigns

### Deliver and implement

Configure and deploy Robylon for clients and earn your own service fees. We back you on complex requirements and escalations.

- Implementation Partner badge
- Sandbox and dev environment access
- Self-paced implementation training
- Dedicated partner support channel
- Listing in the partner directory

### Build and integrate

Build integrations or complementary products on the Robylon API. Get early access to new features and co-market your integration.

- Full API access and support
- Co-marketing for integrations
- Roadmap sync for your use cases
- Dedicated engineering support
- Commercial model agreed case by case

### Refer and earn

Introduce clients to Robylon and earn a referral payout when the deal closes. We run the entire sales cycle.

- Referral payout on closed-won deals
- Fast deal registration
- Robylon runs the full close
- Deal status visibility in the partner portal
- No implementation work required

## What do you get as a Robylon partner?

Everything you need to close deals and deliver outcomes, from your first client conversation to support after go-live.

### A product that's easy to demo

Show a ticket closing in minutes instead of a slideshow. Prospects watch the AI resolve real queries live.

### Fast deployments and wins in week one

Pre-trained on more than 10 million queries, with no months of setup. Your clients are live and seeing results in 7 days.

### Sales enablement: decks, scripts and a demo environment

ROI calculators, objection handling and demo sandboxes: everything you need before your first call.

### Implementation support from Robylon

Our team backs you on complex deployments, escalations and technical edge cases.

### Revenue share that scales with usage

The more your clients automate, the more you earn: recurring revenue that grows with their usage.

### Co-marketing programs

Joint campaigns, event support and co-branded content to help you build pipeline and credibility.

## How do you go from application to your first deal?

In four steps: apply, onboard, certify, then sell and deliver.

1. **Apply:** A short application, reviewed within 2 business days.
2. **Onboard:** Get portal access, the sales kit and an introduction to your partner manager.
3. **Certify:** Complete the self-paced training: the sales module takes 2 to 3 hours, technical certification 1 to 2 days.
4. **Sell and deliver:** Register deals, close clients, deploy Robylon and earn.

## What do partners ask before applying?

Email dinesh.goel@robylon.ai and we respond within one business day.

### Who is eligible to join the Robylon Partner Program?

Firms that serve mid-market and enterprise businesses, including:

- CX consultancies
- System integrators
- BPOs
- CRM implementation agencies
- SaaS resellers
- Independent consultants

You do not need prior AI experience, just an existing client base in customer support, CX or digital transformation, and a genuine interest in helping clients automate support outcomes.

### Is there a membership fee or minimum commitment?

No. There is no joining fee, no annual minimum and no revenue commitment to get started. We invest in partners who invest in outcomes for their clients; if the fit is right and deals start closing, the commercials take care of themselves.

### How long does onboarding and certification take?

Most partners complete:

- **Sales enablement** in 2 to 3 hours
- **Technical certification** in 1 to 2 days, depending on the track

Training is self-paced and available in the partner portal. You can register deals as soon as you finish the sales module, without waiting for technical certification.

### Can we white-label Robylon for our clients?

Yes, on the **Reseller track**. Your clients see an interface branded as yours, with Robylon running underneath. White-labeling covers:

- The agent console
- The chat widget your clients' customers see
- The reporting dashboards

Some deeper platform surfaces stay Robylon-branded, and we walk you through the specifics during onboarding.

### Which channels and integrations does Robylon support?

Robylon resolves tickets across chat, email, WhatsApp and voice from a single platform. It connects natively with Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, Shopify and 32 other tools your clients already use, so there is nothing to rip out and replace, which makes the sales conversation much easier.

See the [full catalogue](https://www.robylon.ai/platform/integrations).

### How do deal registration and conflict protection work?

Register a deal in the partner portal before engaging the prospect. Once registered, the opportunity is protected for **90 days**, renewable while the deal is active. If two partners register the same account, the earlier registration wins, and our team checks every registration against our own direct pipeline to avoid conflicts upfront.

### How and when do partners get paid?

- **Referral partners** earn a percentage payout on closed-won deals, paid after the client's first invoice clears.
- **Resellers** earn margin on every billing cycle, so as a client's usage grows, so does your revenue.
- **Implementation partners** bill their own service fees directly to clients.

All payouts are tracked in the partner dashboard.

### What support will we get from Robylon during sales and implementation?

- A dedicated partner manager
- A shared Slack channel with our team
- Direct access to solution engineers for technical deep-dives and RFPs

On larger opportunities our sales team co-sells with you. After the sale, implementation partners get escalation support and a sandbox environment to test configurations before pushing them to production.

## Ready to grow with Robylon?

Join the resellers and implementation partners building recurring revenue on Robylon AI agents.

Apply: https://docs.google.com/forms/d/e/1FAIpQLSeoOAi1XFKnISV1Bqz6vMzeR1jTMhoW_o7e2X47qLKbiGkKrA/viewform
Talk to the partnership team: https://www.robylon.ai/book-demo
