# All Integrations: Connect Robylon to Your Third-Party Tools

See every third-party tool Robylon integrates with, including Google Sheets, HubSpot, Salesforce, Shopify, Slack and Microsoft Teams, and where each one is used.

> Source: https://www.robylon.ai/docs/integrations/all-integrations
> Section: Integrations

An integration connects Robylon to a third-party tool your business already uses, such as your store, your CRM or a spreadsheet, so AI agents and workflows can look up and change data there. Integrations are different from [channels](https://www.robylon.ai/docs/channels-connectors/channels), which are where customers talk to you.

Open the list from **Settings → Integrations → All Integrations**.

## What does the All Integrations page show?

It has two lists:

- **Connected Integrations:** tools already connected in your workspace.
- **Other Integrations:** tools you can still connect.

Shopify, Slack, Microsoft Teams, Forms and Product FAQs also have their own pages in the **Integrations** menu.

## Which integrations are there and what are they used for?

| Integration | What it does | Guide |
| --- | --- | --- |
| **Shopify** | Brings your store's orders and customers into Robylon, and lets agents and workflows act on them. | [Shopify](https://www.robylon.ai/docs/integrations/shopify) |
| **Google Sheets** | Creates, searches, updates and reads spreadsheet rows from a workflow or an AI agent tool. | [Integration block](https://www.robylon.ai/docs/product/dev-notes#how-does-the-integration-block-work) |
| **HubSpot** | Creates, searches or updates contacts, companies and deals. | [Integration block](https://www.robylon.ai/docs/product/dev-notes#how-does-the-integration-block-work) |
| **Salesforce** | Creates, searches or updates contacts, accounts and opportunities. | [Integration block](https://www.robylon.ai/docs/product/dev-notes#how-does-the-integration-block-work) |
| **Slack** | Lets people chat with the AI in Slack, and lets workflows post to Slack channels. | [Slack](https://www.robylon.ai/docs/integrations/slack) |
| **Microsoft Teams** | Lets people chat with the AI in Teams, and lets workflows send messages to Teams. | [Microsoft Teams](https://www.robylon.ai/docs/integrations/ms-teams) |
| **Forms** | Forms you embed on your website that turn every submission into a ticket. | [Website forms](https://www.robylon.ai/docs/integrations/website-forms) |
| **Product FAQs** | An inline FAQ chatbot you embed on product pages to answer shopper questions. | [Product FAQs](https://www.robylon.ai/docs/chatbot/product-faqs) |

## Where do I use a connected tool?

A connected tool can be used in three places:

* **Workflows:** the [Integration block](https://www.robylon.ai/docs/product/dev-notes#how-does-the-integration-block-work) runs an action in Google Sheets, HubSpot or Salesforce, and the [MCP block](https://www.robylon.ai/docs/product/dev-notes#how-does-the-mcp-block-work) runs a ready-made action in Zendesk, Freshdesk, Slack, HubSpot, Google Sheets, Twilio Text or Microsoft Teams.
* **AI agents:** a [connector tool](https://www.robylon.ai/docs/data-and-integrations/api-tools-functions#which-connectors-can-i-use-without-building-an-api) lets an agent run one of these actions during a conversation.
* **The inbox:** [Shopify](https://www.robylon.ai/docs/integrations/shopify) shows a customer's orders next to the conversation.

Google Sheets, HubSpot and Salesforce have no settings page of their own. Connect an account from **All Integrations**, or click **Connect** inside the workflow block or tool that uses it.

## What if the tool I use is not listed?

You have two options:

* **Connect it yourself** through its API: save the request as an [API](https://www.robylon.ai/docs/data-and-integrations/apis), then call it from a workflow's API block or from an AI agent [tool](https://www.robylon.ai/docs/data-and-integrations/api-tools-functions). To start a workflow from another system, use a [webhook or API trigger](https://www.robylon.ai/docs/developers/workflow-triggers).
* **Ask for a custom integration:** the Robylon team can build custom integrations for clients. Email [support@robylon.ai](mailto:support@robylon.ai).