# Control When the Robylon Chatbot Appears and Opens

Choose which pages show the chatbot, delay the launcher by time or scroll, and open the chat window automatically.

> Source: https://www.robylon.ai/docs/chatbot/launch
> Section: Chatbot

Open it from **Settings → Channels → Chatbot**, click your chatbot, then open the **Widget** tab and scroll to **Display Conditions**.

## When does the launcher appear?

By default, straight away on every page. To change that, turn on **Delay Chatbot Icon Display**, set a trigger and any URL conditions, and click **Update**.

| Setting | What it does | Range or options |
| --- | --- | --- |
| **Trigger**: **Time** | **Delay (in sec)**: how long the visitor is on the page before the launcher appears | 0 to 120 seconds |
| **Trigger**: **Scroll** | **Scroll Depth (in px)**: how far the visitor scrolls before the launcher appears | 0 to 500 pixels |
| **Icon Display Conditions** | Show the launcher only on pages whose **Visitor's URL** matches | contains, does not contain, is, is not |

Each condition's value is a URL or part of one, for example `/pricing` or `www.example.com/checkout`. Add more rows to combine conditions with **AND** (all must match) or **OR** (any can match). To target pages without any delay, leave **Delay (in sec)** at 0.

For example, to hide the chatbot on your admin pages, use **Visitor's URL** · **does not contain** · `admin`.

<Tip>
A short delay of 5 to 10 seconds lets visitors look at the page before the launcher appears, which feels less intrusive than showing it straight away.
</Tip>

## How do I open the chat window automatically?

Turn on **Auto-Open Chatbot Window**, choose a **Time** or **Scroll** trigger, optionally add **Auto-Open Conditions**, and click **Update**. The chat window then opens on its own when the trigger and conditions are met.

The trigger and conditions work the same way as the launcher settings above: up to 120 seconds or 500 pixels, and conditions on the visitor's URL.

Auto-open needs two things to work:

* The chatbot launcher must be visible on the page.
* The chatbot needs a workflow with the trigger **When a new chat is created**. That workflow runs when the window opens. See [Triggers](https://www.robylon.ai/docs/product/triggers).

If you turn on auto-open without adding any **Auto-Open Conditions**, the window opens on every page where the launcher shows.

<Note>
Opening the chat window without being asked can annoy visitors. Use auto-open on pages where people often need help, such as checkout or pricing, rather than across the whole site.
</Note>

## How do I start a conversation with visitors before they click?

Use proactive messages. They show a short message above the launcher, and the chat opens when the visitor clicks it. See [Proactive messages](https://www.robylon.ai/docs/outbound/proactive-messages).