# Robylon transformed customer support for top companies

Seven deployments across fintech, e-commerce, logistics, gaming and health and fitness, each with the figures that team measured after going live.

> Source: https://www.robylon.ai/customer-stories
> Stories: 7

## [40% higher conversions: Healthify’s Success Story with Robylon](https://www.robylon.ai/customer-stories/40-higher-conversions-healthifys-success-story-with-robylon)

- Customer: HealthifyMe
- Industry: Health & Fitness
- Growth in conversions: **40%**
- Increase in customer engagement: **2x**
- Full story as Markdown: https://www.robylon.ai/customer-stories/40-higher-conversions-healthifys-success-story-with-robylon.md

HealthifyMe’s chat conversion rate rose from 12-14% to 18% after Robylon put three linked AI agents on its pre-sales chat: one to learn about the user, one to recommend a plan and one to book a free coach call, available around the clock.

## [25% improvement in loan collections by using Robylon’s AI voice agents](https://www.robylon.ai/customer-stories/25-improvement-in-loan-collections-by-using-robylons-ai-voice-agents)

- Customer: Lending company
- Industry: Fintech
- More collections: **~25%**
- Cost reduction: **~30%**
- Full story as Markdown: https://www.robylon.ai/customer-stories/25-improvement-in-loan-collections-by-using-robylons-ai-voice-agents.md

A fintech lender serving over 25 million MSMEs moved 90% of its collection calls to Robylon’s AI voice agents. It now makes 3 times more calls per day, and net collections rose 25%, offsetting the extra calling cost more than 4 times.

## [Robylon’s AI agent automatically resolves 95%+ Knowledge base queries for a gaming company](https://www.robylon.ai/customer-stories/robylons-ai-agent-resolves-knowledge-base-queries-for-a-gaming-company)

- Customer: Gaming company
- Industry: Gaming
- Automated query resolution: **> 95%**
- Reduction in cost: **~30%**
- Full story as Markdown: https://www.robylon.ai/customer-stories/robylons-ai-agent-resolves-knowledge-base-queries-for-a-gaming-company.md

A blockchain gaming company with 20M+ players has 95% of its 6k+ monthly knowledge base queries resolved automatically by Robylon’s AI agents, in 40+ languages, and cut customer support costs by 30%.

## [How a US logistics enterprise reduced its customer query resolution time by 95%](https://www.robylon.ai/customer-stories/a-us-logistics-enterprise-reduced-its-customer-query-resolution-time-by-95)

- Customer: Logistics provider
- Industry: Logistics
- Improvement in AHT: **> 95%**
- Ticket resolution rate: **~52%**
- Full story as Markdown: https://www.robylon.ai/customer-stories/a-us-logistics-enterprise-reduced-its-customer-query-resolution-time-by-95.md

A last-mile delivery platform connected Robylon’s AI agents to Freshdesk and had 52% of its tickets resolved automatically within a few minutes, where the average ticket had taken 2-3 hours to resolve.

## [For a D2C Fashion brand, Robylon automatically resolved 85% chat queries and 60% tickets](https://www.robylon.ai/customer-stories/d2c-brand-robylon-automatically-resolved-chat-queries-and-tickets)

- Customer: D2C fashion brand
- Industry: E-commerce
- Chat resolution rate: **~85%**
- Ticket resolution rate: **~60%**
- Full story as Markdown: https://www.robylon.ai/customer-stories/d2c-brand-robylon-automatically-resolved-chat-queries-and-tickets.md

A D2C fashion brand handling 100k+ queries a month raised automated chat resolution from 50% to 85% and ticket automation from 0% to 60% with Robylon’s AI agents, which reply in 3-6 seconds.

## [An Auto loan company reduces lead qualification costs by 35% using Robylon’s AI voice agents](https://www.robylon.ai/customer-stories/auto-loan-company-reduces-lead-qualification-costs-using-robylons-ai-voice-agents)

- Customer: Auto loans company
- Industry: Fintech
- Reduction in lead qualification costs: **~35%**
- Automated monthly calls: **~30k**
- Full story as Markdown: https://www.robylon.ai/customer-stories/auto-loan-company-reduces-lead-qualification-costs-using-robylons-ai-voice-agents.md

An auto retailer that finances its own sales scaled lead qualification calls from ~18k to ~30k a month with Robylon’s AI voice agents, and cut its lead qualification costs by over 35%.

## [Learn how Robylon’s AI agents automated 80% ticket resolution for an online trading platform](https://www.robylon.ai/customer-stories/ticket-resolution-for-an-online-trading-platform)

- Customer: Online trading platform
- Industry: Fintech
- Automated ticket resolution: **Over 80%**
- Reduction in support cost: **~25%**
- Full story as Markdown: https://www.robylon.ai/customer-stories/ticket-resolution-for-an-online-trading-platform.md

An Indian online trading platform handling 300k+ tickets a year has over 80% of them resolved automatically by Robylon’s AI agents, at close to 100% accuracy with human review, and cut support costs by ~25% in 6 months.