# See Robylon resolve your support tickets

> Robylon is an AI customer support platform that resolves tickets across email, chat, voice and WhatsApp. Operated by Zooid Tech Inc., San Francisco, California.

A 30-minute call with our team. See AI agents resolve tickets across email, chat, voice and WhatsApp, then get pricing and a rollout plan for your volume.

Book a time: https://calendly.com/dinesh-goel-go4/30min

Source: https://www.robylon.ai/book-demo

- **85%** of support tickets resolved without a human
- **7 days** to go live
- **40+** languages

## What we'll cover

- Your channels, volume and the tickets that take your team the most time
- A live walkthrough on email, chat, voice and WhatsApp
- How Robylon connects to your helpdesk, CRM and order systems
- Pricing for your volume and a 7-day rollout plan

## Results from live deployments

### [Robylon’s AI agent automatically resolves 95%+ Knowledge base queries for a gaming company](https://www.robylon.ai/customer-stories/robylons-ai-agent-resolves-knowledge-base-queries-for-a-gaming-company.md)

**> 95%** automated query resolution, **~30%** reduction in cost

### [How a US logistics enterprise reduced its customer query resolution time by 95%](https://www.robylon.ai/customer-stories/a-us-logistics-enterprise-reduced-its-customer-query-resolution-time-by-95.md)

**> 95%** improvement in aht, **~52%** ticket resolution rate

### [For a D2C Fashion brand, Robylon automatically resolved 85% chat queries and 60% tickets](https://www.robylon.ai/customer-stories/d2c-brand-robylon-automatically-resolved-chat-queries-and-tickets.md)

**~85%** chat resolution rate, **~60%** ticket resolution rate

## In our customers' words

> "The go live process is very easy, their Human in loop backup agents are really smart, and most importantly for me, their chatbot really understands the US consumers and businesses."
> Darren Black, CEO @ Prosperety

> "We are a platform for connecting Mentors and Students. Robylon's AI handles our unique use cases like canceling calls, refunds, processing payments, checking coupon validity, arranging meetings and more. Very happy!"
> Ankit Agrawal, Co-founder at Topmate

> "Pleasantly surprised at how easily Robylon was able to integrate with our ZenDesk for all our channels - Email, Chat, and Voice. Their Integration Support team was extremely responsive."
> Anjali Arya, Senior Product Manager at Suprsend

## Questions teams ask before a demo

### How long does Robylon take to go live?

Most teams go live in **7 days**. The agents arrive pre-trained on more than 10 million support queries, and the Robylon team customises them to your content, SOPs and systems during onboarding, so going live does not wait on a model being trained from scratch.

### Does Robylon replace my existing helpdesk?

No, unless you want it to. Robylon runs on top of Zendesk, Freshworks, Intercom, Salesforce, HubSpot, Zoho, Microsoft Dynamics and Oracle, resolving what it can and escalating the rest into the same queue your team already uses. It also runs standalone if you would rather not keep a helpdesk at all.

See [every integration](https://www.robylon.ai/platform/integrations), including commerce and telephony tools.

### What happens when the AI cannot resolve something?

It escalates the conversation to your team with the full thread attached, so the customer never has to repeat themselves. It does this when it is not confident of an answer or when a request needs a person.

The ticket lands in the queue your team already works in: your existing helpdesk, such as Zendesk or Freshworks, or Robylon's own inbox if you run it standalone.

### How is Robylon priced?

By AI credits, not seats:

- **Starter:** free, with 300 credits a month (about 40 conversations)
- **Paid plans:** from $25 a month for 500 credits (about 67 conversations)
- **Yearly billing:** 10% off
- **Seats for a human team:** optional, from $19 to $89 per seat per month

See [full pricing](https://www.robylon.ai/pricing).

### Is Robylon secure and compliant?

Yes. Robylon is **SOC 2 Type II** and **HIPAA** compliant, and aligned to **GDPR** and **CPRA**. Integrations use scoped credentials that you issue and can revoke at any time, so an agent reaches only the data and actions you grant it. US data residency is available.